Frequently asked questions

Have a question before choosing your football shirt? Find the essential information here.

How do I choose my size?

Measurements can vary between styles. Read our size guide and compare the item’s measurements with a shirt that already fits you.

Where can I find fabric and care information?

Check the information for the style and the garment’s label. Is something missing? Contact us before ordering.

What are the shipping costs and delivery times?

Estimated delivery is 18–20 days from order confirmation. Standard delivery costs €3.99, or the equivalent amount shown at checkout. Standard delivery in France is free on eligible orders of €65 or more. We currently deliver to France, all supported European destinations, the United States and Canada. We do not offer express delivery. Read our Shipping & returns page, then check the summary before confirming an order.

How can I track my order?

Keep your confirmation email. If you have received a tracking link, use it to view the carrier’s information. Include your order number in any message about your order.

Can I change an address or an order?

Write to us as soon as possible with your order number and the change you would like to make. Whether a change is possible depends on how far preparation and shipping have progressed.

How do I request a return?

Read the information on our Shipping & returns page. For a question about an item you have received, include your order number and the style concerned.

My question is not listed here.

Use our contact form. Do not include payment details in your message.