Terms of service

About these terms

These terms cover use of the NOVA XI website. Purchases are governed by the terms of sale and the delivery and returns policies provided before you place your order. Nothing in these website terms limits your statutory consumer rights.

Using the website

You may browse the website and use its shopping and support features for their intended purposes. Do not use the website for fraud, unlawful activity, impersonation, uploading harmful software, unauthorised access or interference with the service.

Provide accurate information when placing an order or contacting us. If you create an account, keep your login details confidential and let us know if you suspect unauthorised use. You are not automatically responsible for activity that you did not authorise.

Product information

Read the description and size information for the specific item before ordering. Colours may look different between screens, but this does not remove our obligation to supply goods that match their description. If information is unclear, contact us before purchasing.

Website content

Website text, images, designs and trademarks are protected by the rights of their respective owners. You may view and save information for personal use, including keeping a copy of the terms applicable to your order. Other reproduction or commercial reuse requires permission unless allowed by law.

Availability and security

Maintenance or technical issues may temporarily affect access. If a problem prevents you from accessing an order or exercising a right, contact us. Temporary website unavailability does not remove our obligations for existing orders or affect your consumer rights.

Privacy

How personal information is handled is explained in our Privacy Policy. Using this website does not, by itself, constitute consent to optional marketing or non-essential cookies.

Changes and questions

We may update these website terms for future use. Changes do not retrospectively change the terms of an existing order or remove rights already acquired. For questions or to report a problem, use our contact form.